Dear Valued Customer,

Here at r-pac it is our commitment to provide you with service that is second to none. At times this commitment requires maintenance to our system. This message is to inform you of upcoming work that will be performed. This project is necessary so we can make changes to our system that will better serve you in the future. Maintenance Description: Firewall Replacement and Maintenance Expected Impact: Loss of service for up to 30 minutes

Date/Time:
June 1st, 2019 7:00 PM HKT to June 1st, 2019 11:30 PM
June 1st, 2019 12:00 PM CET to June 1st, 2019 4:30 PM
June 1st, 2019 7:00 AM EDT to June 1st, 2019 11:30 AM

This maintenance may not take the entire time of the maintenance window and may only last a short period of time. However, please allow the entire window for service to be completely restored. Please be prepared to expect no service during this maintenance window. If you have any questions regarding this notification or experience any issues after this maintenance window please email IT.Support@r-pac.com. We appreciate your understanding during this necessary maintenance and apologize for any inconvenience this may cause.

Thank you,
r-pac IT Support

尊敬的客戶

我們 r-pac 致力於為您提供首屈一指的服務承諾。我們的承諾亦需要進行定期的系統維護。此消息是通知您，我們這系統維護項目快將進行。而這項目是必需的，在未來的時間裡， 我們才可繼續為您提供更好的服務。 維護說明： 防火牆更換和維護 預期影響： 停止服務達30分鐘

日期 / 時間
June 1st, 2019 7:00 PM HKT to June 1st, 2019 11:30 PM
June 1st, 2019 12:00 PM CET to June 1st, 2019 4:30 PM
June 1st, 2019 7:00 AM EDT to June 1st, 2019 11:30 AM

這維護項目時間可能不會佔用整個時段，並且可能在很短的時間內完成。無論如何，請耐心等待整個維護項目完成及服務恢復正常。所以請容許我們在這維護項目時段內, 暫時不能提供相關服務。如果您對此通知有任何疑問或在此維護時段遇到任何問題，請發送電子郵件至IT.Support@r-pac.com。 非常感謝您在這維護時段內的諒解，如對此造成任何服務上的不便，我們深表歉意。

謝謝
r-pac IT Support